Accessibility statement for KHP
We want as many people as possible to be able to use KHP to find, read and understand the content. KHP brand name King’s uses for the King’s Health Partners Virtual Learning Environment (VLE) based on the open source tool Moodle.
KHP (King’s Health Partners) Moodle VLE links to a number of complementary applications as listed below which support different aspects of teaching and learning e.g. Media Services. This statement is only for the KHP Moodle platform and separate statements are available for the other applications:
- Echo 360 – Lecture Capture
- Talis Aspire – My Reading Lists
- Turnitin – Plagiarism checking and assessment submission
- Mahara – King’s ePortfolio
- Kaltura – Video on demand service
Using KHP Moodle
KHP Moodle site is run by King’s College London IT and we want as many people as possible to be able to use it. For example, that means you should be able to:
- Zoom in up to 300% without the text spilling off the screen.
- Set the font size and preference within your browser (except for section headings).
- Navigate most of the website using just a keyboard.
- Skip to main content using keyboard navigation.
- Navigate most of the website using speech recognition software.
- Use screen readers such as JAWS and VoiceOver.
- Collapse the course menu to reduce the clutter on the page and help you focus on the task at hand.
- Use a range of devices to access KHP site e.g. mobile phone, tablet or laptop.
AbilityNet has advice on making your device easier to use if you have a disability.
Technical information about KHP site accessibility
King’s College London is committed to making sure that KHP Moodle site, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
We know some parts of KHP site aren’t fully accessible, and the complexity and volume of content available presents difficulties in identifying all accessibility issues. Users may experience issues depending on the course/area they are accessing. For example:
- Uploaded content e.g. PDFs; Word documents; PowerPoint presentations may not be fully accessible.
- You can’t modify the line height or spacing of text.
- Some images don’t have a text alternative, so the information in them isn’t available to people using a screen reader. This doesn’t meet WCAG 2.1 success criterion 1.1.1 (non-text content).
- Many of our PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role, value).
- Our site includes 3rd party content and functionality. We cannot always guarantee its accessibility.
PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role, value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
Any new PDFs or Word documents we publish will meet accessibility standards.
To support the accessibility of content uploaded to KHP site we have enabled Blackboard Ally on the KHP Moodle platform, to provide a suite of plugins for KHP site that provide accessibility related functionality.
Tutors and Course Administrators will have access to Blackboard Ally's scoring and feedback on the accessibility of common files that they upload to KHP site.
Students and staff will have access to the alternative file formats when using KHP Moodle site.
What to do if you can’t access parts of KHP
If you need information on KHP site in a different format like accessible PDF, large print, easy read, audio recording or braille email diversity@kcl.ac.uk.
We’ll consider your request and get back to you in 7 days.
Reporting accessibility problems with KHP site
We’re always looking to improve the accessibility of KHP Moodle site. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements email diversity@kcl.ac.uk.
Escalation procedure
If you need to escalate your issue further, contact Sarah Guerra, Director of Diversity & Inclusion via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days we will keep you informed of progress until we can fully respond.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
How we tested this website
This website was last tested on 29/30th September 2020. The test was carried out manually by Charles Kasule from Education Applications in the IT Services team in King’s College London. We tested:
- KHP Moodle site landing: https://learninghub.kingshealthpartners.org/
- Global Clinical Seminar: https://learninghub.kingshealthpartners.org/product?catalog=khp1144c
What we’re doing to improve accessibility
King’s College London has convened a college-wide action group to address the accessibility of its digital information and actions are currently being undertaken around:
- Assessing, prioritising and improving the accessibility of the 100+ digital platforms in use at King’s and highest priority is being given to those holding student teaching materials;
- Improving the accessibility of online teaching materials;
- Ensuring all future purchases or development of digital platforms are accessible;
- Ensuring that all future teaching materials being developed and uploaded are accessible.
Platform-specific action plans to ensure accessibility will be developed by specialist action groups within King’s, but include:
- All content (PDFs, Microsoft Office docs and other resources) uploaded to KHP site will utilise the Blackboard Ally on the KHP site, to provide a suite of plugins to improve accessibility related functionality for all users.
This statement was prepared on 8th February 2021. It was last updated on 9th February 2021.
Internet Explorer (IE)
Change font sizes in IE
- IE7: From the Page menu, choose the Text size option
- IE6 and below: From the View menu, choose the Text size option
Change colour and font settings in IE
- From the Tools menu, choose Internet Options
- Select the Accessibility... button (bottom right)
- By checking the desired checkboxes, you can force the browser to ignore the colours, font styles and font sizes
Disable images in IE
- From the Tools menu, choose Internet Options
- Select the Advanced tab (top right)
- Scroll down to the Multimedia section
- Untick the checkbox labelled Show pictures
Mozilla Firefox
Change font sizes in Firefox
- From the View menu, choose the Text Size option
Change colour and font settings in Firefox
- On OSX: With Firefox in focus, select the Firefox menu, followed by Preferences
- On other platforms: From the Tools menu, choose Options
- Select the Content tab. To select fonts:
- Within the Fonts & Colors section, select the default font and size from the drop-down menus
- Clicking the Advanced... will display a new dialog. To enforce your previous font selection, untick the checkbox Allow pages to choose their own fonts, instead of my selections above
- To select colours:
- Within the Fonts & Colors section, click the Colors... button
- The dialog that appears allows you to select a colour palette that best suits you
- To enforce your colour selection, untick the checkbox Allow pages to choose their own colours, instead of my selections above
Disable images in Firefox
- On OSX: With Firefox in focus, select the Firefox menu, followed by Preferences
- On other platforms: From the Tools menu, choose Options
- Select the Content tab
- Untick the checkbox labelled Load images automatically
Features of the site
Descriptive link text
When the author of a site uses descriptive link text, all links on the page will make sense even when read out of context. For users of assistive technology (e.g. Screen-readers) this can allow them to quickly jump through pages of text to find relevant links.
Meaningful ALT attribute on images
Most images on this site contain additional 'alternate' text that is stored with the image. This allows users who otherwise wouldn't be able to see the image access to the stored information. Although this can help users of assistive technology (e.g. Screen-readers), this also applies to visitors who disable images because of a slow internet connection.
Any image that is considered purely decorative will have a blank alternate text (e.g. alt=""). This reduces the amount of unnecessary content on the page.