FAQs

General queries

The Learning Hub is an online education and training resource developed by King’s Health Partners. We recognise that education and training is vital for developing the healthcare workforce and this online resource provides a point of access for a wide range of healthcare learning materials.


Registration and Log In

If you are part of King's Health Partners, log in using with your institution ID. Otherwise, register on the site, log in and enrol on the courses which are relevant to you.

Click on the ‘forgotten password’ link on the homepage.

If you are working in Lambeth, Southwark or Lewisham and would like to access the learning materials, please complete your details on the contact page and tell us where you are working and your role.

If you are working in as part of a King’s Health Partners network organisation and would like to access the learning materials, please complete your details on the contact page and tell us where you are working and your role.


Learning materials

Learning materials include online courses, information pieces and other resources. You can browse through the materials in our Course Catalogue for more information.

Learning materials are created and developed by health professionals associated with King's Health Partners.


Finding your way around the website

You can check which courses you have enrolled on by clicking on My Courses.


Technical difficulties

Yes

Go to the Contact Us section and submit your query.

Let us know via the Contact Us page.

We are working to make all the content on the Learning Hub accessible on mobile devices. You will find that some materials are already device-agnostic, and we are constantly working to improve this feature.


E-commerce questions

Yes, purchasing courses on the Learning Hub is available to everyone. When ready to make a purchase for the first time, you will simply need to register your details with us and set yourself a password. Once registered, you will then be able to revisit the store at any time and login using your email address and newly created password.

Yes when you make a purchase from our store, you will automatically receive an email confirmation, which will be sent to the email address you use to login. The email will include details of what you have ordered, how much you have paid, together with a unique order number.

Yes, the Learning Hub is setup to accept purchase orders, as well as payment by credit or debit card.